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This research aims is to explore factors influencing healthcare workers’ confidence in artificial intelligence (AI) technologies and how these can inform the development of related education and training.

Most healthcare workers lack direct experience with artificial intelligence (AI) technologies, but the uptake and use of healthcare AI technologies is accelerating.

The literature review and analysis of the interviews conducted for this research suggest that trust and confidence are often used interchangeably.

This report presents a framework for understanding what influences confidence in artificial intelligence (AI) within health and care settings, which was developed following analysis of the academic literature and the interviews conducted for this research.  

The research shows that it is important for the healthcare workforce to feel confident in their use of artificial intelligence (AI) technologies.

Find out more about the different chapters in this report.

This research has its origins in the Topol Review (2019) which recommended that the NHS should develop a workforce able and willing to transform it into a world leader in the effective use of healthcare artificial intelligence (AI) and robotics.

Review the methodology used for this research.

This report aims to enhance understanding of what influences confidence in artificial intelligence (AI) among healthcare workers.

Artificial intelligence (AI) technologies are the latest innovation to transform healthcare.